FAQs
Everything you want to know before the conversation begins. If your question is not here, that is exactly what your Tailor is for — reach out anytime.
- OUR QUESTIONS
Any Questions?
Straight answers for curious travelers.
It starts with a simple form — not a booking, but a conversation. You tell us about yourself and the kind of journey you are imagining, and within 24 hours a dedicated Tailor reaches out to begin designing your trip from scratch. No templates. No pressure. Just a real conversation that becomes the foundation of something built entirely around you.
No. Every TSA journey is 100% bespoke, so pricing depends entirely on your preferences, the destinations you choose, the experiences you want included, and the rhythm of the trip. Your Tailor will prepare a detailed proposal only after understanding exactly what you are looking for — because a price without context is meaningless.
We currently operate across five South American countries: Ecuador and the Galápagos, Peru, Bolivia, Chile, and Argentina. Our team has personally explored every corner of each destination to curate what you will not find in any catalog — from hidden Amazon communities to private access at Machu Picchu, and the most remote corners of Patagonia.
Three things: every journey is built from scratch — never from a template. Every experience has been personally validated by our team in the field. And a real TSA representative accompanies your journey 24/7 across every country in our network. Not a booking agent. Not a chatbot. A person who knows your trip and is ready to act.
Yes — and it is a real person, not an automated response. A dedicated TSA representative monitors your journey from the moment you depart until the moment you return home. If anything shifts — weather, a flight, a last-minute change of heart — we already have a solution before you need to ask for one.
Yes. That is precisely why you work with a Tailor. Your journey is designed to adapt in real time — according to your pace, your mood, the unexpected conversation with a local guide, or a better version of the plan that reveals itself only once you arrive. Flexibility is not a feature. It is the point.
Payment happens in stages. Once your itinerary is approved, a deposit confirms the journey and triggers the reservations. The remaining balance is settled before departure. Your Tailor will walk you through each step, and our team handles every transaction transparently. No hidden fees. No surprises.
Three to six months is ideal — it gives us time to secure exclusive experiences, private guides, and the most desirable accommodations. That said, we have designed extraordinary journeys on two-week timelines. If you have a window, reach out. We will tell you honestly what is possible.